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guide:implementation:facilitation [2018/11/02 17:58]
Caroline [Help people speak their voice during evaluation moments]
guide:implementation:facilitation [2018/11/05 15:51]
Cecilia
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 As we mentioned, facilitators are also learners in a non-formal setting, which means that they also will get out of their comfort zone so they can grow personally and professionally. As we mentioned, facilitators are also learners in a non-formal setting, which means that they also will get out of their comfort zone so they can grow personally and professionally.
  
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 Before the Tour facilitators should go through the **same preparation process** as participants:​ they should set personal learning objectives, analyze their strengths and weaknesses, their fears and expectations and share it with the other members of the team. Before the Tour facilitators should go through the **same preparation process** as participants:​ they should set personal learning objectives, analyze their strengths and weaknesses, their fears and expectations and share it with the other members of the team.
 The same rules apply to facilitators as to the participants:​ the team has to find a way to function at its best, considering individual needs and the needs of the team as a group. It is important to work beforehand on **group dynamics within the facilitation team**, given the fact that they will be a reference point and an example for the participants. ​ The same rules apply to facilitators as to the participants:​ the team has to find a way to function at its best, considering individual needs and the needs of the team as a group. It is important to work beforehand on **group dynamics within the facilitation team**, given the fact that they will be a reference point and an example for the participants. ​
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 //“We don’t have enough time to finish the task”// - //“We don’t have enough time to discuss the topic in details”//​ - //“We don’t have enough free time”// - //“We have too much free time”// //“We don’t have enough time to finish the task”// - //“We don’t have enough time to discuss the topic in details”//​ - //“We don’t have enough free time”// - //“We have too much free time”//
  
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 These are some feedback of participants we've heard during previous Heterotopia Tours. Time management is a crucial element of the Tours, since it can **strongly affects the learning outcomes, dynamics and mood of the group**. The schedule of the program, including informal time, has to be planned in a way that it can **satisfy the needs of participants** regarding time: enough time to explore and experiment; time to process and organize information;​ time to think, to discuss and to come up with a collective understanding;​ enough time for yourself and enough informal time to spend with others. These are some feedback of participants we've heard during previous Heterotopia Tours. Time management is a crucial element of the Tours, since it can **strongly affects the learning outcomes, dynamics and mood of the group**. The schedule of the program, including informal time, has to be planned in a way that it can **satisfy the needs of participants** regarding time: enough time to explore and experiment; time to process and organize information;​ time to think, to discuss and to come up with a collective understanding;​ enough time for yourself and enough informal time to spend with others.
  
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 The following piece of advice mostly applies to discussions within the whole group but the principle can be adapted to any activity. They are few things to be aware of in order: The following piece of advice mostly applies to discussions within the whole group but the principle can be adapted to any activity. They are few things to be aware of in order:
  
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   * **to know when the group is getting bored or tired** so you can react and maintain an interesting pace and group dynamic;   * **to know when the group is getting bored or tired** so you can react and maintain an interesting pace and group dynamic;
   * **to better design the facilitation frame** from one Tour to the next after monitoring what improved or destroyed the dynamic;   * **to better design the facilitation frame** from one Tour to the next after monitoring what improved or destroyed the dynamic;
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 During a discussion, some people will remain silent for most of the session. It doesn'​t necessarily mean they have nothing to say! By using a **variety of facilitation techniques**,​ you maximize your chances of reaching every participant along the Tour. This includes: spoken, written or silent activities, using gestures, art, music, games, activities with a fast or slow pace… During a discussion, some people will remain silent for most of the session. It doesn'​t necessarily mean they have nothing to say! By using a **variety of facilitation techniques**,​ you maximize your chances of reaching every participant along the Tour. This includes: spoken, written or silent activities, using gestures, art, music, games, activities with a fast or slow pace…
  
-{{:​contributions:​gestures.png?​200 |}}+{{:​contributions:​gestures.png?​direct&200 |}}
  
 **Gestures** (as the Sociocracy gestures) in particular can help the facilitator understand the reasons behind somebody has been silent for the whole activity: \\ **Gestures** (as the Sociocracy gestures) in particular can help the facilitator understand the reasons behind somebody has been silent for the whole activity: \\
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 ==== Keep the pace, stay on course ==== ==== Keep the pace, stay on course ====
  
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 **Using „roles“ during meetings**, and especially during **decision-making discussions** will help the group to stay on course at the same time it will help some people take part into the activity (it is sometimes more fulfilling for some people to have a specific mission during a discussion in order to stay focused).\\ **Using „roles“ during meetings**, and especially during **decision-making discussions** will help the group to stay on course at the same time it will help some people take part into the activity (it is sometimes more fulfilling for some people to have a specific mission during a discussion in order to stay focused).\\
  
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 In order to get an idea on how to improve the dynamic of your group, we advice you to:\\ In order to get an idea on how to improve the dynamic of your group, we advice you to:\\
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   * **create some factual criteria to observe** : number of questions or breaks asked, suggestions made, yawning, people chatting aside from the group...   * **create some factual criteria to observe** : number of questions or breaks asked, suggestions made, yawning, people chatting aside from the group...
   * **set a time-period** to make the observation (one hour everyday, 3 hours every 3 days, the whole day on the first, middle and last day of the Tour…). You should use the program to assess which days will be best suited;   * **set a time-period** to make the observation (one hour everyday, 3 hours every 3 days, the whole day on the first, middle and last day of the Tour…). You should use the program to assess which days will be best suited;
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 It’s a good way to **stop** for a while and **question ourselves** about the moment in our life in which the Heterotopia Tour occurs, and which key elements it brought us. It’s a good way to **stop** for a while and **question ourselves** about the moment in our life in which the Heterotopia Tour occurs, and which key elements it brought us.
  
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 It’s a moment in which some people will feel the **need of expressing their emotions**, their **satisfaction** but also their **fears**, **problems** or **challenges** encountered during the Tour. Sometimes some of them might also share very **personal informations** about their life and past experiences. As a facilitator,​ be ready to benevolently **welcome them** and **listen in a non-judgmental way**. It’s a moment in which some people will feel the **need of expressing their emotions**, their **satisfaction** but also their **fears**, **problems** or **challenges** encountered during the Tour. Sometimes some of them might also share very **personal informations** about their life and past experiences. As a facilitator,​ be ready to benevolently **welcome them** and **listen in a non-judgmental way**.
  
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 Allowing an individual time for each participant might actually help some of them to get more involved within the group. This « ‘you’ time » creates a space in which any kind of existing discomfort or frustration can be expressed and should be welcomed by the person interviewing. For this reason, **make sure the person conducting the interview is willing to listen and help participants get any uneasy feeling out of their chest.** Allowing an individual time for each participant might actually help some of them to get more involved within the group. This « ‘you’ time » creates a space in which any kind of existing discomfort or frustration can be expressed and should be welcomed by the person interviewing. For this reason, **make sure the person conducting the interview is willing to listen and help participants get any uneasy feeling out of their chest.**
  
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 Adopt rules and tools which help to **distribute the speech**, prevent the more talkative to take adavantage over others and **boost** the shyest or the more introvert. ​ Adopt rules and tools which help to **distribute the speech**, prevent the more talkative to take adavantage over others and **boost** the shyest or the more introvert. ​
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guide/implementation/facilitation.txt · Last modified: 2019/04/01 19:19 by Marina